Hey there, radio sales pro! What if I told you there’s a way to become your clients’ hero, crush your sales goals, and never make another cold call again?
Sounds too good to be true, right?
Well, buckle up, because I’m about to share a strategy that’s going to change the game for you. And the best part? It has nothing to do with your ratings or your rates.
It’s all about solving a problem that keeps your potential clients up at night.
You see, in today’s digital world, online reviews can make or break a business. And there’s one platform that strikes fear into the hearts of business owners everywhere: Yelp.
Why Yelp? For starters, it’s often the first thing potential customers see.
Go ahead, Google any local business by name. What do you see at the top of page one, right there in the search results? That’s right – their Yelp profile and rating, front and center.
This prime real estate in search results means that a business’s Yelp rating isn’t just another online review – it’s often the first impression they make on potential customers. And we all know how important first impressions are, right?
But here’s the kicker: Yelp is notoriously tricky to improve. Unlike other platforms, Yelp likes to see frequent use by reviewers before it trusts their opinions. This means that even if a business is doing everything right, it can take months or even years to see their rating improve.
But what if you could help your clients crack the Yelp code and maybe make a few sales and have a whole lot of fun in the process?
Well you can.
All you gotta do is become the Yelp Whisperer for your area.
First things first: you need to become an Elite Yelp member. This isn’t just about having a fancy badge next to your name (although that’s pretty cool). Being an Elite member gives you insider knowledge and credibility that you can pass on to your clients.
To become Elite, you’ll need to:
- Write detailed, helpful reviews regularly
- Add photos to your reviews
- Engage with the Yelp community
- Attend Yelp events in your area
Additionally, use the app – I mean a lot! Use it to look up businesses, to call businesses, to get directions.
When you attend Yelp events in your area, network with fellow Yelpers and connect with them on the app. Look into hosting your own Yelp event in your town – preferably at a prospect or client’s business.
It might take a few months, but trust me, it’s worth it.
Once you’ve got that Elite status, you’re ready to start helping your clients. Here’s how:
Educate them on Yelp’s algorithm
Explain how Yelp prioritizes reviews from active users. This knowledge alone can be a game-changer for many business owners.
Show them how to encourage reviews the right way
Teach them to ask satisfied customers to check in on Yelp when they visit. This increases the chances of their reviews sticking.
Help them respond to reviews effectively
Guide them on how to respond to both positive and negative reviews professionally and constructively.
Set up a system for consistent review generation
Work with them to create a process that encourages happy customers to leave reviews regularly.
Emphasize the importance of their Yelp profile
Remind them that their Yelp rating is often the first thing potential customers see in a Google search. Help them optimize their Yelp business page to make the best possible first impression.
The Long Game That Pays Off Big
Now, I know what you’re thinking. “This sounds like a lot of work. When do I make the sale?”
Here’s the thing… you’re playing the long game here. This strategy isn’t about quick wins – it’s about becoming indispensable to your clients.
By solving a real problem, you’re positioning yourself as more than just a salesperson. You’re a trusted advisor, a problem-solver, a person business owners will want to meet.
As word spreads about your Yelp expertise, you’ll become the go-to person for both online reputation management and advertising. That’s a powerful combination that sets you apart.
Remember, the business owner you help today could become your biggest client tomorrow. By focusing on their success, you’re investing in your own.
Ready to become the Yelp expert your market needs? Your future clients (and your sales numbers) are waiting. Let’s get started!
Pic designed by for Freepik.com.
Brent Hoodenpyle is a Texas-based digital marketing and sales specialist with over twenty years experience working with a wide range of companies to improve their digital stats and revenue.